Services

We will be running a cat only consulting session on Tuesdays from 2-3pm, starting 5^th March at our Marlow clinic.

As cats are territorial and rarely leave their home territories, they can find visiting the veterinary practice stressful, which in turn can make owners more reluctant to come and visit the practice.

Research has shown that having a few cats only appointments a week, can make this more accessible for owners.

We will always try and accommodate such a request, especially when a patient has reached the end and that final difficult decision for euthanasia has been made.

If possible please try and give us plenty of notice when requesting a home visit.

Generally, if you contact us before 10.00 am, we will try and make the visit that same day.

Our qualified veterinary nurses, who have a wealth of knowledge and experience, run our nurse clinics. The clinics are available by appointment at three of our surgeries and are completely free to our clients. If you would like to take advantage of this we would be very happy to hear from you. Please telephone the respective surgery to make a mutually convenient time to see the nurse.

At present we can offer the following:

Junior Health Check

Available for pets 6-8 months of age, includes a health check and the opportunity to chat to our nurses to ask questions or receive advice on any problems you may be experiencing with your adolescent pet.

Dental clinics

Available for pets that have recently received dental treatment. Your pet’s teeth will be checked and advice on dental care given.

Wellness Screening

Available for cats over 7 years, dogs over 5 years and giant breed dogs over three years.

Vital for the early detection of medical conditions in the older pet. 

Includes a health check, blood, urine and blood pressure tests and the opportunity to discuss and receive advice regarding any aspect of your pet’s health/behaviour. 

This is great value at just £85.00 and would be a 30-minute appointment.

If there are any results that are of concern your pet would be booked in to discuss these during a chargeable vet consultation.

Puppy and kitten clinics

Available for young pets (under 6 months of age), includes a health check and the opportunity to chat to our nurses asking questions or receiving advice on any problems you may be experiencing with your young pet.

Weight clinics

Available for all pets, generally as a referral from a vet giving you the opportunity to discuss diet/exercise in more detail and to ask questions relevant to your pet’s weight. Your pet’s weight will be recorded, a diet regime suggested and a follow up appointment made.

Olga Kucinska graduated in 2016 with a degree in Veterinary Medicine from the University of Warmia and Mazury in Olsztyn, Poland.

Since then she has always had an interest in cardiology and ultrasound imaging. She has successfully completed a General Practitione Certificate (GPCert) in Cardiology in 2021 and she is currently working towards Postgraduate Certificate in Advanced Veterinary Practice in Veterinary Cardiology (PGC). She is a member of the British Small Animal Veterinary Association and a member of the Veterinary Cardiovascular Society.

If a heart condition is suspected, Olga will discuss further tests which can allow us to determine the existence, severity and location of a condition or disease. Upon initial consultation, we will decide which procedure or test is necessary under the circumstances. Diagnostics could involve a variety of different procedures. All of those methods are non-invasive and usually perform with your pet awake. Only very occasionally do we give mild sedation if an animal is very fractious. Following the diagnosis, we will discuss with you the best treatment plan for your pet.

We offer cardiology services, including:

Blood pressure assessment. It is a non-invasive way to assess if your pet's blood pressure is healthy, or if it's high or low. High blood pressure can increase the risk of developing heart diseases.

Cardiology blood tests. Including thyroid, Taurine, BNP or troponin levels. Some of these tests examine specific substances related to heart function, called cardiac biomarkers. They may be helpful in differentiating cardiac causes of respiratory distress or providing more information about the severity of heart disease.

Digital thoracic radiography: It is showing how large the heart is (diseased hearts usually swell); and secondly, to give us an idea of how much fluid is building up in the chest.

Electrocardiography. Primarily used for assessment of heart rhythm. An ECG is performed with your dog or cat awake. Your pet will have sticky electrodes attached to the skin and an ECG trace will be taken.

Holter monitor. It is used to record a continuous ECG trace typically from 24hrs to 48h. It is very useful in the diagnosis of intermittent arrhythmias that may be responsible for episodes of fainting or collapse.

Echocardiography. It is a safe, non-invasive way of imaging the heart. It is used for the investigation of heart murmurs (to find out where the murmur originates from) and to assess how well the heart is contracting and relaxation.

Legislation regarding the prescription of drugs dictates that animals have to be under direct veterinary supervision before medication can be given.

In general, we will issue repeat prescriptions for animals we have examined within the last four months, but thereafter insist we see you first.

Repeat examination of your animal is a good idea as it allows us to monitor progress and ensure current medication is appropriate, and that no complications are developing, and also ensures we all adhere to the letter of the law.

Flea & Worming Treatment – NEW GUIDANCE

As of September 1^st 2023, the RCVS has stated that all pets need to be seen for a health examination by a Veterinary Surgeon at least once a year in order for us to prescribe flea & worming treatments or if you want to change to a different product (e.g. a spot on to a tablet form).

The health check will incur a consultation fee.

Written Prescriptions

You may obtain POM-V medications from the practice or, when appropriate, request a written prescription. A written prescription enables the prescription to be obtained from another veterinary surgeon or from a pharmacy.

You will need to provide us with the name of your chosen pharmacy when requesting the written prescription.

A fee will be charged for issuing a written prescription and for dispensing repeat prescriptions.

Repeat Prescriptions

We request that these are ordered three to four working days in advance on our website, in person or by telephone directly to one of our team members on the usual number: 01628 622086

Good nutrition is the foundation for growth and a healthy life, which is why we believe in supplying good quality pet food. We supply Royal Canin for dogs and cats which comes in wet and dry form. These foods offer a complete diet for your pets. 

Prescription diets may be recommended by your vet. These will provide optimum nutrition to aid in your pet’s recovery from surgery or illness. They may also specifically provide the optimum dietary requirements in managing long term chronic conditions such as renal (kidney) or cardiac (heart) conditions. They are designed to facilitate an increased life span and increased quality of life.

We can also supply any other pet food at competitive prices. All orders need to be ordered three to four working days in advance. They will then be available in our practice for collection.

All food is supplied at competitive prices and can be ordered three to four working days in advance over the telephone and then collected three to four working days after from any of our surgeries.

For any emergencies whilst we are closed our out of hours service providers, Vets Now are a phone call away for help and are based in High Wycombe. You can contact them simply by calling us on the number you would usually call and you will be given the option to be transferred through to one of the Vets Now surgeries in the event of a veterinary emergency. You can also call them directly when we are closed.

We continue to provide overnight care for any inpatients that are already with us where it is deemed appropriate so that they do not have to be moved between practices. If our vets feel that it is in the pet’s best interests to be transferred overnight to Vets Now for the purpose of intensive monitoring, the vet will discuss this with you in person and go through their recommendation. We do not have vets or nurses on site overnight however, we do have a system in place whereby late night checks are carried out for any inpatients and our clinical team are back on site early the next morning. If your pet is transferred to Vets Now overnight for intensive monitoring, they will typically be transferred back to us the following morning. Transfers are usually carried out between the practices by you as the owner as long as your pet is stable enough.

For more information on our emergencies out of hours please see here

From 1st January 2021 Great Britain (GB) was given Part 2 listed status for the purposes of non-commercial pet travel. Official Veterinary Surgeons issue Animal Health Certificates (AHCs) in place of pet passports for pet dogs, cats and ferrets travelling to the EU from GB.

Previously issued EU pet passports which were issued in the UK will no longer be valid for travel to Europe.

This means that the following steps must be taken for your cat, dog, or ferret to travel to the EU:

• Pets must be microchipped
• Pets must be vaccinated against rabies - they must be at least 12 weeks old before they can be vaccinated
• Your pet must wait 21 days from date of vaccination before an AHC can be issued (as a Part 2 listed country there is no requirement for a rabies blood sample)
• An AHC must be signed by an official vet no more than 10 days before travel
• Supporting documents, ideally certified copies of a vaccination card or pet passport, are required to prove rabies vaccination and microchip details.

The AHC will be valid for 10 days after the date of issue for entry into the EU, onward travel within the EU for 4 months after the date of issue and re-entry to Great Britain for 4 months after the date of issue.

The AHC needs to be issued both in English and the official language of the planned EU Member State of entry to the EU. Please inform your veterinary practice when booking your AHC appointment which country will be the first you enter after leaving GB.

Your pet will need a new animal health certificate (AHC) for each trip to the EU.

We offer this service in partnership with Heathrow Vets. When booking please let us know your date of travel and which country is the first EU country you will be entering. As we have to send away for the paperwork, we request that as much notice as possible is given when booking.